Shipping & Returns
Shipping
We use Australia Post for our deliveries. You can select Standard or Express Post for your order. We currently offer free standard shipping within Australia for orders over $100. All orders are shipped from Victoria.
The COVID-19 pandemic has led to a major surge in parcel deliveries, as well as causing disruptions to delivery operations causing delays.
For further information on current Australia Post delivery times please refer to:
https://auspost.com.au/service-updates/domestic-delivery-times
Returns
As BNYM products are unique, handmade, hand-painted artworks, we do not offer refunds or exchanges.
If there are any issues with your product(s) including if the product(s) are damaged, please contact us on (03) 5133 0325 or email sales@bnymindigenousdesigns.com.au.
Please note
Prices of all products on the BNYM website are in Australian dollars (AUD) and will be charged in Australian dollars only.
If you are an international customer and have any questions about currency conversions, please contact your bank or financial institution.
International orders may be subject to additional taxes, duties.